The UK government published new research reports on September 29, 2026, focusing on digital inclusion and cyber security. The reports explore how family and friends assist individuals in accessing digital services and examine digital inclusion for disabled adults, emphasizing confidence, skills, and social connections.
The reports include 'How people are helped online: informal and proxy digital support' and 'Digital inclusion for connection: digital inclusion for disabled adults.' These documents highlight the importance of support networks in accessing digital services and the specific needs of disabled adults.
The findings apply to the general public, particularly those involved in policy and service design in the AI sector. Compliance teams and policymakers should review these reports to understand their implications for enhancing accessibility and support for diverse user groups.
No specific deadlines or transitional periods are mentioned in the reports. The government encourages ongoing review and consideration of these findings in relation to AI adoption and digital services.