Your lawful basis for using personal data in training and inference, and how you handle automated decisions — where most AI products are exposed.
A privacy policy is one piece. The harder questions — your lawful basis for using personal data in training and inference, and how you handle automated decisions — are where most AI products are exposed. This guide works through them.
Under the GDPR, every use of personal data needs a lawful basis. Article 6 sets out six: consent, performance of a contract, a legal obligation, vital interests, a public-interest task, and legitimate interests. The exposure for AI products is usually not "do we have a policy" but "what is our basis for each use of personal data — collection, training, inference — and can we evidence it."
The data behind your models needs sourcing, consent where relevant, and documentation you can stand behind. This has become one of the most scrutinised areas in AI data protection.
In December 2024 the European Data Protection Board (EDPB) issued Opinion 28/2024 on processing personal data in the context of AI models. Three points from it are worth building around:
Where your product makes or supports decisions about people, additional GDPR obligations attach. Article 22 gives individuals the right not to be subject to a decision based solely on automated processing — including profiling — that produces legal effects or similarly significantly affects them, save in defined circumstances and with safeguards.
Two sets of documents do real work here, and neither should be lifted from a generic SaaS template:
Where processing is likely to result in a high risk to individuals — often the case for AI involving large-scale or sensitive data, or automated decisions — the GDPR requires a Data Protection Impact Assessment (Article 35) before you start. It’s both an obligation and a useful forcing function for the analysis in steps 01–03.
Finally, keep the two regimes aligned. The EU AI Act governs the AI system; the GDPR governs the personal data that system uses. They overlap but aren’t the same, and AI products usually need both — so the smart move is to make your AI-governance and data-protection workstreams consistent rather than running them in separate silos that contradict each other.
Sources checked
GDPR — Regulation (EU) 2016/679, in particular Articles 5, 6, 9, 13–14, 22, 28 and 35; EDPB Opinion 28/2024 on certain data-protection aspects related to the processing of personal data in the context of AI models (adopted 17 December 2024), and EDPB Guidelines 1/2024 on Article 6(1)(f) legitimate interest referenced within it; interaction with the EU AI Act, Regulation (EU) 2024/1689. Application of Article 22 continues to be shaped by case law and supervisory guidance; confirm current interpretation for your facts.
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